Privacy Policy

Effective Date: 18/05/2025

This Privacy Policy outlines how Samraj-Brown Limited ("we", "our", "us") collects, uses, and protects your personal information when you visit or make a purchase from samrajbrown.com (the "Site").
 

1. Who We Are

Samraj-Brown Limited is a UK-registered company that designs, markets, and sells luxury eyewear through samrajbrown.com. We are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly.
 

2. What Information We Collect

We may collect the following types of personal information:

• Identity & Contact Information: Name, email address, phone number, billing and shipping address

• Account Information: Login details, purchase history, member role (e.g. Trade Buyer)

• Payment Information: Credit/debit card details (processed securely via third-party providers)

• Technical Information: IP address, browser type, device information, pages visited, and time spent on our site

• Marketing Preferences: Your preferences for receiving emails and other promotional content
   

3. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Manage your account and preferences

• Communicate with you about orders, updates, or customer service

• Send marketing and promotional emails (if opted-in)

• Monitor and improve our website and services

• Verify trade accounts and manage access to member-only content
   

4. Legal Basis for Processing

We collect and process your data only when we have a legal basis to do so, including:

• Performance of a contract (e.g. fulfilling your order)

• Consent (e.g. email marketing opt-in)

• Legitimate interest (e.g. site analytics, fraud prevention)

• Legal obligation (e.g. tax or regulatory compliance)
   

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Including payment processors, hosting services, marketing platforms, and delivery companies

• Legal Authorities: When required by law, regulation, or court order

All third-party partners are bound to strict data protection agreements in compliance with UK GDPR regulations.
 

6. International Transfers

Your data may be stored or processed outside the UK or European Economic Area. In such cases, we ensure appropriate safeguards are in place to protect your personal information.
 

7. How We Store & Protect Your Information

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Data is stored securely and retained only as long as necessary for the purposes stated.
 

8. Cookies and Tracking

Our site uses cookies to improve your experience, personalise content, and analyse traffic. You can adjust your cookie preferences at any time in your browser settings. Please refer to our [Cookie Policy] for more information.
 

9. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you

• Correct inaccuracies in your data

• Request deletion of your data ("right to be forgotten")

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time (for marketing)

To exercise any of your rights, please contact us at: info@samrajbrown.com
 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies separately.
 

11. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page, with the revised effective date above.
 

12. Contact Us

For questions about this Privacy Policy or how your data is handled, please contact:

Samraj-Brown Limited
Email: info@samrajbrown.com
Website: www.samrajbrown.com